Support

Support Knowledgebase

Our Support Database provides you with the information you need to solve your domain, web hosting and email problems. Each category contains specific questions and answers to help you resolve any issues you may have.

For website support we provide each setup with some sample content, a step-by-step getting started guide and links to external reference library from your website dashboard.

View Knowledgebase

 

Support Tickets

Every account comes with access to our support ticket system, speck directly to our developers and technicians to help you fix any problems.

Ongoing customer support is very important to us and our usual response time is within 20 minutes. We send direct email alerts when a response has been posted.

 

View My Support Tickets

Phone Support

We offer direct technical phone support with open hours and 24/7 packages.

All new developments come with Geo Hosting support FREE for 3 months.

Guides & Training

On request we can include tool tips and demonstrations or create guides and documentation for later reference.

Software training can be provided on-line in small groups.